For almost 50 years, Rottner has been a successful company in the security industry. Become now a distributor of Rottner Security articles and create a place for values. Below you can find a list of why it pays to be one of our online or offline partners. We look forward to your inquiry!
In our central warehouses in Germany, Austria, England and Romania, we keep over 550 products in stock for you. Due to the high number of stock items we can guarantee you short delivery times and satisfying end, customers. In our assortment, there are articles from the security sector, such as safes, weapon cabinets, products for money organization and key storage. We also offer articles from the “home & garden” area, such as mailboxes.
Distance shipping
We take care of the delivery straight to the end customer. You do not need to be tied up capital or storage capacities - we take care of this task for you.
Structured product data
New product listings in an online store are the biggest obstacle in maintaining accurate product data. We offer structured product data transfer. These include the web-optimized article name, the description, detailed pictures, operating instructions and datasheets. Furthermore, we can provide 360 ° images (HTML5). Additionally, we may take over the embedding of articles for you.
Stock transmission
In order to keep your online shop as up-to-date as possible, we are pleased to offer you a data feed (XML, CSV), which transmits our current stock on a daily basis (FTP, e-mail).
Shipping & deliver
The delivery of stored products is within 1 -3 working days (parcel shipment within Europe) and 3-5 working days (pallet shipping within Europe) at your customer. We pay attention to fast, smooth shipping. This is generally done within 24 hours upon receiving the order. Our reliable shipping service providers ensure safe transport. Furthermore, we offer the possibility to pack the delivery notes or invoices personalized with your logo and data into your customers’ packages.
Product quality & quality assurance
We are constantly working on our products in order to offer our partners the best quality and high-quality assurance. We constantly adapt our products to new conditions on the market.
Personal assistance
From individual support of the onboarding process to support in order processing. We care about the satisfaction of our partners. Rely on our experienced contact persons, who are always at your side with help and advice.
Customer hotline
Our team, which benefits from over 50 years of security experience, not only accompanies you as a partner in product issues but also offers the option of an end customer hotline. Here the customer receives information for questions about the entire Rottner product range. Whether its installation concerns or technical challenges, you're not alone and your company's resources are spared.
Marketing Concepts
We are open and curious about new things - this motto is reflected not only in our products but also in our marketing policy. We gladly offer you the opportunity to develop individual marketing concepts and assist if necessary, so that you too can profit from our knowledge and innovative ideas.
Spare Parts Management
Should it ever happen that your customer needs a spare part, that's no problem. The required article can be quickly and easily shipped from our well-stocked spare parts warehouse directly to your customer.
Complaints management
The clients can file a complaint even if the goods are in good order and they can claim a refund, even if for no apparent reason. It is important to have a simple claim management policy in place not only for the customer but also for you as a partner. We would be happy to work with you and develop a customized procedure to suit your needs.
Order processing
A simple and automated order processing system is important not only for you as our partner, but also the end customer that will benefit from fast shipping of the goods. It is possible to submit the orders via FTP, X400 or by mail to us. Our experts are at your disposal for advice.
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